At the heart of our mission is a longstanding dedication to the communities we serve – to explain how credit card processing really works, how you are being charged, and to make recommendations based on your business needs. We believe relationships are the linchpin to our company’s success and we pride ourselves on providing service on a local level rather than have clients call a 1-800 number.
At Tandem Innovative Payment Solutions, we are committed to the “Four E’s” of education, exam, experience and ethics. We sponsor employees to attend conferences, workshops and continuing education classes. Perhaps no effort reflects this more strongly than our pursuit of Certified Payment Professionals. Tandem became one of the first electronic transaction companies to employ CPPs, with a policy that all new employees must pursue CPP certification within his or her second year of employment with the company.
As a former Director of Business Banking for a regional bank, I got tired of the way banks and large national merchant companies were confusing business owners with their pricing and monthly statements. I can’t tell you how many business owners I spoke with that had no idea what they were paying for merchant services. That is why I started Tandem Innovative Payment Solutions.
Our number one goal at Tandem Innovative Payment Solutions is to partner with you, the business owner, so you can work smarter, cut expenses, and allow more time focused on revenue growth. We can do this because we are local, committed to superior service, provide fair pricing with easy-to-read monthly statements, and have the most up-to-date technology available.
We recognized that our mission – to be the best at educating our customers and providing the right payment solution based upon our customer’s individual needs – is an underlying need in many markets. Tandem employees in Greenville, SC, Charleston, SC, Fernandina Beach, Fla., Greensboro, NC, and Mobile, Ala., take pride in that mission, and will continue to be the energy that fuels our company’s future growth.
Founder & President
Larry Feniger, CPP